managed it and technology consulting services

IT service management, ITSM, is a framework defining set of strategic and tactical processes that are to leverage technology in your organization. Right technical management framework involves a paradigm shift from managing IT as stacks of individual components to focusing on the delivery of end-to-end services using best practice process models. In the past, IT services were often organized around specific technology domains or silos, such as networking, storage, or applications. This led to a focus on managing the individual components and technologies, rather than on delivering services that met the needs of the business.