With our years of experience, we've created basic service plans that are financially practical for your operation. Recognizing that every organization has unique needs, we offer adaptable components to fit your budgetary framework. As your dedicated IT department, our managed service plans provide comprehensive management of your IT infrastructure, encompassing hardware, software, internet connectivity, cybersecurity, and compliance, ensuring seamless and reliable operations that optimize your clinic's performance.
Our service tiers are designed to meet your specific needs:
Uptime Pro:
Provides foundational IT support essential for maintaining stable and reliable day-to-day operations. Focusing on reactive services, we swiftly address hardware repairs and replacements to minimize downtime. This tier includes Helpdesk support and Infrastructure Management components, enhanced with additional components where applicable.
Business Plus:
Building upon the "Must Have" Uptime Pro plan, this tier includes proactive support services, managed enhanced security and ongoing compliance management, which are key components of our comprehensive Risk Management services. This plan also includes streamlined support for mission-critical applications through direct collaboration with vendor's online technical support personals.
Business Premium:
Achieve streamlined IT support with organization-wide coverage and a dedicated single point of contact for all technical issues and projects. This comprehensive tier includes everything in the Business Plus plan delivered by a dedicated support team, plus enhanced co-managed services that integrate seamlessly with your internal IT staff or existing providers. We also fulfill executive IT leadership roles like Virtual Chief Technology Officer (vCTO) and Cybersecurity Consultant Officer (CSCO)—high-value positions that would otherwise represent significant costs to your organization.